연락처 정보

To help you get assistance quickly, we offer the following communication options for your convenience:

Email (Recommended)

For formal inquiries such as order questions, after-sales issues, and cooperation discussions. We will respond within 1-2 business days.
Email Address: orders@asavue.com, or info@asavue.com

Quick Link [FAQ]

Facebook Messenger: Search for the official @Asavue account directly to communicate in real time for basic inquiries (e.g., product stock, shipping status).
Instagram Messenger: Follow the official Instagram account @Asavue_, then use the direct message function to contact us quickly. It supports image/video sharing for issue feedback (e.g., product detail confirmation, after-sales photo/video explanations).
Contact online within the site. Click on the chat icon in the lower left or lower right corner of the page (only during working hours).

For urgent needs (e.g., order modifications, shipping anomalies), prioritize instant messaging. Our team will respond promptly during working hours (2:00-10:00 GMT+0, Mon – Fri).
When sending an email, please include "Order Number (if applicable) + Inquiry Type" in the subject line (e.g., #AS1234578 + Shipping Tracking) to help us handle your request more efficiently.